Terms of Service

Company Acceptance and Agreement

These Terms of Service govern your use of smartorthocompany (smartorthocompany Limited) and its services. By accessing and using our website and booking our heritage walking tours, you agree to be bound by these terms and conditions. We encourage you to read these terms carefully before engaging with our services. If you do not agree with any part of these terms, you should not use our website or book our tours.

Your use of our website constitutes acceptance of these terms, as well as our Privacy Policy and Cookie Policy. We reserve the right to modify these terms at any time, and your continued use of our services indicates your acceptance of any changes we make. We recommend reviewing this page regularly to stay informed of any updates.

Scope of Services

We offer guided heritage walking tours in Kilkenny, including the Market Cross and Medieval Lane Heritage Strolls, the Kilkenny Medieval Mile, and the Rothe House Garden Walk. These experiences are specifically designed for senior visitors who wish to explore the rich medieval history and architectural heritage of Kilkenny at a comfortable pace. Our tours are led by knowledgeable guides who share insights into the historical significance of each location visited.

Our services include guided walking tours with professional interpretation, access to heritage sites, and garden visits as part of the selected tour package. Tours are conducted outdoors and involve walking on historical streets and through gardens. We provide information about historical sites, but we do not provide accommodation, transportation beyond the walking tour route, or meals unless explicitly stated in your booking confirmation.

User Obligations and Conduct

By booking and participating in our tours, you agree to follow all instructions provided by our tour guides and to comply with the rules and regulations of the heritage sites we visit. You are responsible for ensuring that you are physically capable of participating in the walking tours, which involve outdoor walking on historical streets and potentially uneven surfaces. If you have mobility concerns, please contact us in advance so we can discuss suitable tour options.

You agree not to engage in disruptive behavior, damage to heritage sites, or any activity that could harm the integrity of the historical locations we visit. You must respect the rights and safety of other tour participants and members of the public. We reserve the right to remove any participant who violates these obligations or poses a risk to others.

Intellectual Property Rights

All content on our website, including text, images, graphics, and tour information, is the intellectual property of our company or licensed to us by third parties. You may not reproduce, distribute, or transmit any content without our prior written permission. This includes photographs of heritage sites, tour descriptions, historical information, and any other materials presented on our website or during our tours.

If you capture photographs or videos during our tours for personal use, you may do so, but you must not publish, sell, or use these materials for commercial purposes without our explicit consent. We retain all rights to use materials created during our tours for promotional purposes, including photographs and testimonials from participants.

Limitations of Liability

We provide our heritage walking tours on an "as is" basis. While we take reasonable care to ensure the accuracy of historical information and the safety of our tours, we do not warrant that all information is completely accurate, up to date, or error-free. Heritage sites and weather conditions may affect tour experiences, and we cannot guarantee specific outcomes or experiences during any tour.

To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or participation in our tours, including personal injury, loss of enjoyment, or economic loss. Participants join our tours at their own risk. We strongly recommend obtaining appropriate travel insurance and consulting with your healthcare provider before participating in any walking tour.

Termination of Services

We reserve the right to cancel or terminate any tour at our discretion if circumstances beyond our control make it unsafe or impossible to proceed. In such cases, we will offer alternative tour dates or a full refund of your booking. We also reserve the right to refuse service to anyone who violates these terms or engages in disruptive behavior.

If you wish to cancel your tour booking, please refer to our cancellation policy provided at the time of booking. Cancellation terms vary depending on how far in advance notice is provided. We encourage you to contact us directly to discuss cancellation or modification of your reservation.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Ireland, without regard to its conflict of law principles. Any legal action or proceeding related to these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Ireland. You agree to submit to the jurisdiction of the Irish courts for the resolution of any disputes.